Returns Policy
Our Returns Promise

Our Returns Promise

We know that you'll love your spice tins, but if you want to return them, we will understand.  We hope you'll understand that you will need to pay for the return shipping. 

Merchandise must be packed carefully and received in saleable condition.  A 10% fee will be deducted for opened labels and product not received in saleable condition. Custom labels are not returnable.  Magnetic Sheets are subject to a 15% restocking fee.   There is no restocking fee for exchanges.

If returning your spice tin purchase

Please package the items as carefully as they were packed to you.  We carefully inspect all spice storage items before it leaves our shipping location.   Shipping insurance is a good way to make sure there are no problems with your return.

 

Return by UPS, Fedex or other ground courier to:

RoanHorse Enterprises, Inc 
Attn:  Returns
38423 NYS Route 12

Clayton, NY 13624

or

Return by Mail to:

Custom Magnetic Spice Rack
Attn:  Returns
PO Box 194
Wellesley Island, NY 13640-0194